Frequently Asked Questions
Our services are charged on a per hour basis. Most of our services can be accomplished in an hour or less. Further details can be found on our prices page.
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Most services are completed within an hour.
More complex jobs can sometimes take longer than an hour (for example, network set-up or PC installation)
although we will always inform you of the estimated timescale before a job is undertaken.
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We currently only accept payment in cash or check. You will be given a full receipt.
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We aim to solve all your PC problems. If we are unable to fix your PC you will have nothing to pay.
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We can fix software related problems and some hardware issues with laptops. Please contact us and we will advise if we can assist.
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We can only carry out software related repairs to printers, monitors and scanners - driver or installation problems. We do not repair printer, monitor or scanner hardware problems.
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YES! We can setup a wireless network in your home or small business. There may be additional hardware costs to purchase a wireless router. Contact us and we can advise you on your needs.
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I have been working in the computer industry for over 14 years. I received my bachelor of science degree in Computer Information Systems in 1997 from Southwest Missouri State University. I received my Masters of Science in Computer information systems in 2008 from Missouri State University. I currently work as a Software Engineer III for Mckesson Corporation - a Fortune 14 company.
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